An important part of being a sysadmin, is to document your steps, so you don't have to remember the details about the equipment and its issues and it makes it easier to collaborate with co-workers and new employees through proper documentation.
Network topology[]
The network can be mapped with Cisco's network topology icons. There's also a guide to convert the EPS files to SVG.
Tools[]
- The Sysadmin Wiki :)
- MediaWiki
- Freemind - mindmapping software